Privacy Policy

As new means of communication develop, the protection of privacy becomes crucial. We are therefore committed to respecting the confidentiality of the personal information we collect.


This policy describes how we process and protect the personal information we collect through technological means (for example, by email or online). We follow these rules to protect your privacy and comply with our legal obligations.


Who is this policy aimed at?


The rules described in this policy apply to you if we collect your personal information by technological means as part of our business activities. For example, this policy applies to:


  • If you contact us by email.
  • If you fill out one of our online contact forms


By using this site, you agree to this privacy policy.

1. COLLECTION OF PERSONAL INFORMATION

With your consent (data provided voluntarily via forms), we collect the following types of information:


  • Your name
  • Your email address
  • Your phone number


This personal data is obtained through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.

2. DATA PROTECTION OFFICER

 At Gouttières et Revêtements Villemaire, the person responsible for the protection of personal data is Jarod Villemaire. You can contact him by email at gr.villemaire@hotmail.com, by phone at 819-991-7500, or by mail at 2390 Rue St Laurent, Drummondville, QC J2B 7T8.

3. METHODS OF COLLECTING AND PROCESSING YOUR PERSONAL DATA

3.1 FORMS


Your personal information is collected via the following forms:


  • Information Request Form


3.2 USE OF YOUR DATA


We use this information for the purpose of:


  • Contacting you (to respond to your requests, comments or questions)
  • Manage the website (improve the experience of our visitors)
  • With your consent, we will send you offers and announcements by email.
  • Provide customer follow-up
  • For statistical purposes


3.3 DISCLOSURE AND RETENTION OF YOUR DATA


We will not use your personal information for any purpose other than that specified at the time of collection, unless you expressly consent or are required to do so by law.


We will not rent, sell or share your personal data with third parties; any exception will be made with your agreement and always for the purpose of being able to respond to your requests.


We retain the personal data we collect from you for as long as necessary for our ongoing business activities, including providing you with a service you have requested or complying with applicable legal, tax, or accounting obligations. Your personal data is kept in a way that allows us to identify you for as long as necessary to fulfill the purposes for which we process your information, and it is not kept beyond those purposes unless required by law.


Personal data that is no longer needed to achieve the identified purposes will be destroyed, erased, or anonymized.

4. LOG FILES AND COOKIES

Our website uses cookies to improve your browsing experience. These cookies collect information such as your IP address, your device's operating system, pages visited, etc. You can configure your browser to block cookies, but this may affect your experience on the site.


We primarily collect the following data:


- Anonymous analytical data, such as origin, browser used, and number of page views. We use this data to improve our website.


We use tools such as Google Analytics and remarketing to display ads based on your interests when you visit our site. You can opt out of this information by following the procedure described in the Google Analytics privacy policy.


These files allow us to:


  • Obtain anonymous statistics on site usage
  • Improve the quality of the site's content and performance

5. REQUEST FOR ACCESS - RECTIFICATION - WITHDRAWAL OF PERSONAL INFORMATION

5.1 RIGHT OF ACCESS


We also recognize your right to access, rectify, modify, or delete your personal information. You can exercise this right by contacting us in writing or by telephone using the contact details above (section 2).


5.2 WITHDRAW YOUR CONSENT


We offer you the option to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us using the contact details above (section 2).


Here are the steps involved in processing a request:


  • You must send a written request to the Data Protection Officer. You will find their contact details in point #2;
  • We will process your request within 30 days of receiving it;
  • You will receive our response by email or phone call.

6. SECURITY

The personal information we collect is stored securely. Our staff are required to maintain the confidentiality of your data.


To ensure the security of your personal information, we use measures such as SSL encryption, data backups, usernames/passwords, and firewalls. We strive to integrate the latest technological advancements to guarantee the confidentiality of your transactions. However, since no method offers absolute security on the internet, an inherent risk remains when transmitting personal information online.

7. EXTERNAL SITES

Our site may contain links to external websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

8. UPDATES TO THIS PRIVACY POLICY

This policy takes effect on July 1, 2025, and supersedes all previous versions. It may be amended as necessary without prior notice.